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Microsoft Exchange Server 2003: Configuring Recipient Objects (part 4) - Configuring Storage Limits for Individual Mailboxes

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2/4/2011 5:53:40 PM
Configuring Storage Limits for Individual Mailboxes

You configure storage limits for individual mailboxes using the properties of the user account in the Active Directory Users And Computers console.

1.
From the Active Directory Users And Computer console, right-click the user account that you want to set storage limits on, and then click Properties.

2.
Click the Exchange General tab, and then click Storage Limits to open the Storage Limits dialog box, shown in Figure 12.

Figure 12. Overriding the default storage limits


3.
To override the mailbox store settings, clear the box for the Use Mailbox Store Defaults option. Select the check boxes for the settings you wish to configure and enter the values as desired. You can configure the following storage limit settings:

  • Issue Warning At (KB): When a user’s mailbox reaches this threshold, the user receives an automated message from the system administrator warning that they are over their storage limit. Included in the e-mail are details regarding their storage limit and their current mailbox size. The frequency of the automated messages is configurable in Exchange System Manager and by default runs each night at midnight.

  • Prohibit Send At (KB): Some users become complacent about the warning messages, particularly if they usually keep their mailbox size close to their storage limit. You can configure a threshold that, once crossed, forces the user to clean up their mailbox before they can send any more e-mail.

  • Prohibit Send And Receive At (KB): Once this threshold is passed, the mailbox will be unable to send or receive e-mail until the size of the mailbox is reduced below the threshold. This setting should be used with caution, particularly when the mailbox belongs to a user that communicates with customers or clients. However, it can be useful to configure a limit so that a mailbox cannot receive any more e-mail, for example, to prevent a malicious person from flooding an unmonitored mailbox with large file attachments and causing the mailbox store size to increase until it fills the available disk space. If you employ this setting, you should configure it significantly higher than the warning in order to reduce the risk of preventing legitimate e-mail from arriving.

  • Deleted Item Retention: Deleted Item Retention refers to the period of time an item is kept after it has been deleted from the Deleted Items folder in a mailbox. By default, Exchange Server 2003 is configured to keep deleted items for seven days. Within that time frame, an item that has been emptied from the Deleted Items folder can be recovered by the user in the Outlook client by clicking the Tools menu and selecting Recover Deleted Items. You can choose to override the mailbox store’s setting for Deleted Item Retention, though usually there is no need to as a common global setting works best. However, you might want to configure it to a larger setting than normal, for example, if you have a user that habitually deletes items and then later decides they want the items back, and you want to save yourself time restoring from backups.

Tip

In previous versions of Exchange Server, the default Deleted Item Retention period was zero days, meaning once items were removed from the Deleted Items folder, they were gone. Administrators were required to manually configure a Deleted Item Retention period for one to exist. Only Exchange Server 2003 has a Deleted Item Retention configured by default.


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